Delivery info

Delivery

STANDARD DELIVERY *

We accept orders up to 30 days in advance! Same day delivery is available too!
For orders below S$100, a standard delivery fee of $8 applies.

free delivery *

Free delivery for all orders above S$100!
Be sure to select the “Free Delivery” option at the checkout page. 

In the event that you are not entitled to free delivery due to discount code, please contact us via WhatsApp.

Our friendly customer service people will assist you through the refund process.

*Free Delivery/Standard Delivery applies for same day orders and/or advance orders.

express delivery

An express delivery fee of S$16 regardless of cart amount.

  • 60 minutes delivery 
  • 15 minutes of processing time

Should the delivery be late, delivery fee would be refunded.

festive surcharge

Additional Surcharge of $6 applies on the eve of major public holidays (such as Christmas Eve, New Year’s Eve and Eve of Chinese New Year) and Public Holidays, regardless of the order amount.

The delivery timing will be used as reference and arrival timings are subjected to traffic and weather conditions. While we strive to deliver within the hour selected, we seek your kindest understanding that there are elements of the delivery that are beyond our control. 

Re-delivery due to failed delivery (such as recipient uncontactable, wrong address etc) is charged at $20. All delivery information received is deemed as accurate at the point of order confirmation. 

Refund for late delivery

In the event that your order reaches you one (1) hour after your selected delivery timeslot, a full refund will be processed, in the form of store credits

For such cases, do understand that investigations into the delay is required and a proper explanation would be provided, along with the refund. 

Store credits provided are valid for two (2) weeks from the point of issuance. Store credits are not applicable for delivery fees.